Whoa! What a load of traffic that announcement of our sale generated. The giant and overwhelming bear squeeze you all gave us left our website down for most of the day today. The good news is that we got everything back online. We also made some changes and upgrades with our provider that should keep things online even when the frenzy returns. (Fingers crossed!)
What does this mean for making sure your order will be delivered in plenty of time for Christmas? Our worker elves are full of caffeine and have a mountain of supplies hard at work cranking these beautiful things out. So far we're 100% on-target to keep up and as of right now we can absolutely guarantee that any order placed (including out of stock and custom orders) will ship in plenty of time. Orders are pouring in but we've been secretly preparing for it for almost 2 months.
However, at the rate orders are coming in there will be a time soon when we can't promise we'll be able to make a Christmas delivery. If you're concerned about this, it looks like it would be a good idea to order sooner rather than later. We'll update the estimated time to ship on the product page as well as a news item once we reach the maximum number of orders we can guarantee shipment of before Christmas.
Until then, happy hooping and we wish everyone an amazing next few weeks!