I purchased my flux in April, and waited 4 months for it to be released. As soon as I got my hoop I fell in love. The way it's so easy to get to whatever pattern you want and the way you can make your own is absolutely flawless. Unfortunately my hoop got cracked in half a week after getting it at a festival, and I thought for sure I was going to be a burden to the customer service to fix it. But honestly, proton labs has the best customer service system ever. Yosh and Craig will do anything they can to make their customers happy and they interact with their customers on a different level than I've ever seen before. A+ customer service squad and A++ hoop. Keep rocking you guys, we love you
Let me start bt saying I own a LOT of smarthoops and NONE of them compare to this hoop. It's my favorite for many reasons but i'll try to keep it as short as possible! Out of all of my 5 smarthoops, the flux has the brightest leds, the best patterns, the most storage (can hold all hyperion/phoenix patterns and more), it FADES between patterns. So theres never a second of blackness, which is one of my favorite, most unique features. It is also the most USER FRIENDLY of all my hoops, the screen and joystick make navigating through patterns and changing settings a BREEZE. You can change the transition times, how long a patterns stays on, light brightness & density plus so much more.
The screen, the patterns and MOST importantly the customer service is what adds up to being my favorite hoop. :) 100% worth the wait.
Seriously an amazing LED hoop. The sound and motion reactive features are phenomenal! The fact that you can customize any imges you want and add them on is another phenomenal feature of this hoop! The size of the amount of space that you have for custom patterns is crazy. Not to mention all the AMAZING patterns it comes with. On top of that, the customer service is out of this world. I was in one of the very first shipments to receive the hoop after pre-ordering before it's release, and I have not been disappointed with the amazing people who work sooo hard to make this hoop! Greg and Yosh are amazing with how wonderful they've been. Above and beyond expectations as far as customer service goes. LoveLoveLoveLove my flux!
I waited four months to the day for this hoop, and that may sound negative but I don't see it that way. These men are on top of their game when it comes to costumer service and theres no other company that I would want to invest in as a costumer. On top of a wonderfully ran company comes the hoop! This is top of the line, and worth ever single penny! I couldn't imagine owning any other smart hoop! 10/10