Customer Support

Customer SupportOrder Status & Help

You can rest assured every transaction is processed securely.  We also have a strict privacy policy to keep your information safe.  If you have any questions while placing an order we have customer service help just an email away!

When you place an order you'll receive an email receipt within a few minutes including the full details of the purchase and an attached receipt in PDF format.  You can then view the status of your order at any time here.

When your order is shipped you'll receive another email with the tracking number for the package along with some general information about what to expect when the package arrives.  For more information see our shipping & delivery page.

Frequently Asked Questions

Get answers to your questions fast! We're working on compiling a full list of common questions along with full detailed answers.  Head on over to our FAQ to see if there's some information that will help you out.  We'll be continuously adding new questions and information to this over the coming months so if you haven't checked it out recently, feel free to check it again!

Service & Repairs

Whether your purchase is still covered under warranty of you've owned it for years we're always here to make sure it works like the day it was new for you.  We work hard to be able to fully service or repair any item you've ever bought from us for as long as you own it.  To view information about how the process works, what to expect, and how to get started requesting service see our service & repairs page.

Contact Us

If we haven't answered your question or even if you just want to say hello to the team send us a message any time!

Estimated Delivery

Estimated Delivery

Manufacturers
Copyright © 2017 Proton Labs. All rights reserved.